Every conversation
Transcript, recording and summary for every call and chat.
Platform
Build it, run it, and see exactly what it did.
The Voice OS console is where you give an agent its job, connect it to your channels and tools, and watch every conversation it has — with the numbers, the recordings and the suggestions for what to change next.
Build
Give the agent its job.
Persona and instructions
Write what the agent is for, in plain words. It follows them on every channel.
Knowledge base
Upload your documents, prices and policies. The agent answers from them instead of guessing — and can be limited to the ones that matter at each step.
Tools
Give it your calendar, CRM, inbox and helpdesk, or any API. It uses them mid-conversation.
Voices and languages
Realtime speech, or choose each part — OpenAI, Deepgram, Cartesia, ElevenLabs, Sarvam and more — for the accents and languages your customers use.
Memory
The agent remembers who it has spoken to and what they asked for, and picks up where the last conversation left off.
Call flows
Lay the conversation out on a canvas: steps, branches, webhook calls, transfers — or generate a first draft from the instructions you already wrote.
Run
Put it to work, on your terms.
- Numbers and carriers — connect your carrier once, then point any number at any agent.
- Campaigns — import a list, and follow its progress lead by lead, with an export of every outcome.
- Calling hours — in your timezone. Nothing dials outside them, and the queue shows when it next will.
- Triggers — webhooks, schedules and manual runs start the agent from outside the phone.
- Test before it's live — talk to the agent in your browser, or simulate a conversation.
Campaign · Spring renewals
Dialled412
Reached268
Interested71
Neha K. · interesteddemo booked
Arjun M. · callbacktomorrow 18:00
Sara D. · voicemailmessage left
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See
Nothing the agent does is hidden.
What it did
Each tool it used and whether it worked — the booking, the message, the update.
Outcomes
Interested, callback, voicemail, not interested — per call and across a campaign.
Live dashboard
Calls in progress, the queue behind them and today's tally, per agent.
Apps
A workspace for the work, not just the calls.
Install an app — Booking, CRM, Sales, Real estate or Recruiting — and you get the agent, its tools and a dashboard for what it produces: the diary day by day, the pipeline by stage, the records it keeps.
Sales · Overview
Demos today3
This week11
Open deals24
Northwind · proposal₹2.4L
Skyline · negotiation₹5.1L
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Improve
It gets better from its own calls.
Every conversation is scored against criteria you set. Run test scenarios before a change goes live, see where the agent falls short, and get concrete edits to its instructions — drawn from the calls that went badly.
- Quality score on every call — with the reasons, not just a number.
- Test suites — scenarios the agent has to pass before you trust a new version.
- Suggested improvements — proposed changes to the agent's instructions, with the evidence behind each.
Run it for many teams
Workspaces, brands and control.
For agencies, franchises and resellers running Voice OS for more than one business.
Your brand on the console
Each workspace can carry its own product name, logo and colours.
Team roles
Owners, admins and members, each seeing their own workspace.
Keys held centrally
Provider keys set once for every workspace, or brought by a workspace of its own.
Usage and cost
Minutes, conversations and cost per workspace, month by month.
Hosted in India
Runs on AWS in Mumbai. Recordings are encrypted at rest in the same region.
Automate the setup
Create workspaces, agents and keys from a script with platform API keys.