Minutes, by the second
Voice minutes are the total time your agents spend on calls, divided by sixty — not rounded up call by call.
Pricing
Pay for the conversations you actually have.
Voice is billed per minute, counted by the second. Chat and WhatsApp are billed per conversation. Estimate your month below — the rates are the same ones on your invoice.
Start from:
Inbound and outbound together.
Most booking calls run 2–3 minutes; qualification and support, 3–6.
One conversation is one thread, however many messages it has.
Your estimate
Voice minutes15,000 min
Conversations1,000
Per month—
Voice · / min—
Conversations · each—
Average per call—
Estimate before taxes. Calls run on your own carrier account, so line charges are billed by your carrier.
Talk to us about your volumesPricing for this volume is shared on request.
Send us the numbers above and we'll come back with a price — including volume rates.
Get a quote
How billing works
Simple to predict, simple to check.
Conversations, not messages
A chat or WhatsApp thread counts once, however many messages go back and forth in it.
Metered from real calls
Minutes and conversations are counted from the calls and chats themselves — the same way this calculator counts them.
Your carrier, your line rates
You connect your own carrier, so phone-line charges stay on your carrier's bill at the rates you already have.
Running it for clients?
Resellers and agencies get usage per workspace for their own billing. Partner with us
Higher volumes
Planning tens of thousands of minutes a month? Talk to us about volume rates.
See it on your own calls first.
We'll set up an agent for your use case and show you what a month would cost at your real volumes.